by glory | Apr 7, 2024 | Manufacturer of magnetic track lights
Devices within a Glory Smart network can have multiple different control commands applied to them simultaneously. The software has inbuilt logic to tell devices what commands they should be acting on in such situations. This is called “Control hierarchy”....
by glory | Apr 7, 2024 | Manufacturer of magnetic track lights
If you cannot see your luminaire in Luminaires tab it might be that the luminaire is in some other network. Please go to Nearby Devices screen where you can see a list of all Glory Smart enabled luminaires close to you. Below you can see a picture that has three...
by glory | Apr 7, 2024 | Manufacturer of magnetic track lights
For the Glory Smart app to find any nearby devices your mobile device must physically be within Bluetooth range of the devices. Some reasons why you may not see the Glory Smart devices in the Glory Smart app: They are not powered They are out of Bluetooth range...
by glory | Apr 7, 2024 | Manufacturer of magnetic track lights
The Glory Smart app has the capability to send a diagnostic report from your network so we can remote troubleshoot an issue. For this feature to work correctly you must: Physically be within Bluetooth communication range of some devices in the problem network...
by glory | Apr 7, 2024 | Manufacturer of magnetic track lights
If the lights are ONLY controlled manually via the Glory Smart app or from switches. If you control your lights from a Glory Smart switch and the lights automatically turn off after about 2 hours (during the day) or 30 minutes (during the evening/night) then the...
by glory | Apr 7, 2024 | Manufacturer of magnetic track lights
The first thing to do should you have a problem is to go to the Nearby devices view, find the device causing an issue and check its Network name. Users often report this issue in several ways. For example: I cannot control a device. I cannot add a device to...
